Utsab Roy

Summary

I am a hardworking and dedicated individual with experience in customer service and administration.

Education

• Bachelor of Arts, Business Administration - University of XYZ (2010-2014)

Work Experience

• Customer Service Representative - ABC Inc.

  June 2014 - May 2018

  • Answered customer inquiries via phone and email.
  • Resolved customer complaints and issues.
  • Maintained customer records and updated account information

• Administrative Asistant - XYZ Corp.

  June 2018 - Present

  • Assisted with scheduling appointments and meeting.
  • Managed incoming and outgoing mail and correspondence.
  • Prepared reports and presentations using Microsoft Office Suite

Skills

• Customer service: ⭐️⭐️⭐️⭐️⭐️
• Microsoft Office Suite: ⭐️⭐️⭐️
• Organizational skills: ⭐️⭐️⭐️⭐️

Awards and Certifications

• Employee of the Month - ABC Inc. (August 2016)

Other

• My Hobbies
• Contact Me